Shipping policy
Processing Time Orders are processed within 1–3 business days of being placed. You will receive a confirmation email once your order has been dispatched.
UK Shipping
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard (orders over £10) | Free | 3–5 business days |
| Economy | £2.99 | 5–7 business days |
| Express | £5.99 | 1–2 business days |
EU Shipping
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard International | £5.99 | 7–14 business days |
Rest of the World
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard International | £10.99 | 10–21 business days |
We currently ship to the following countries outside the EU: Australia, Canada, United States, UAE, Switzerland, Hong Kong, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, and Singapore.
Please Note
- Delivery times are estimates and may vary during busy periods or due to customs delays.
- International orders may be subject to import duties and taxes, which are the responsibility of the recipient.
- We are not responsible for delays caused by customs or postal services.
Order Tracking Once your order has been dispatched, you'll receive a tracking number by email where available.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at support@namieloria.com and we'll investigate promptly.